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Technician/Help Desk Support




Computer and Information Technology




Entry Level (Less than 2 years of Experience)

Work city:

Michigan, United States, North America



Experienced Technician with 1 plus years’ experience providing computer support.


  • Configure and maintain Windows Servers
  • Configure and maintain network switches, routers, and access points
  • Configure and monitor data backups
  • Maintain security with antivirus, group policies, and software patches
  • Manage user accounts and related Active Directory security
  • Support end user hardware and software
  • Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
  • Remotely assist clients with support needs
  • Document changes in accordance with policies
  • Assist in the management and upkeep of client network systems
  • Document all work performed in ticketing system


  • Basic Microsoft Windows Server 2008/2012 experience
  • Basic Microsoft Exchange Server 2007/2010 experience
  • Basic VMware vSphere experience
  • General Network experience
  • Wired, Wireless, Router, and Firewall experience
  • VoIP experience a plus
  • High School Diploma required
  • Associate Degree plus preferred
  • Microsoft and other industry certifications preferred
  • Excellent oral, written, and people skills

Compensation and Benefits

  • Base salary
  • Commissions
  • Bonuses
  • Health Insurance
  • Employee Retirement Plan
  • Certification training and testing provided
  • Personal and Vacation time

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(866) 326-9090

3070 Palms Road
Casco, Michigan 48064

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