Your IT Support Experts
Hi-Tech has been serving theIT needs of Corporate, State and Local Government, and Education organizations since 1987. Providing high quality name brand products and IT Support services such as technical helpdesk support, computer support, and consulting. It's always been our goal to provide enterprise-level IT practices and solutions at the best possible price. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.
Our Proven Process For Success
Discover organizational IT needs, challenges, & initiatives
Perform detailed network analysis
Review and explain Hi-Tech's capabilities
Review & discuss the network analysis
Submit solution based proposals
Create a customized implementation plan
Execute TechCare Agreement
Bring environment up to TechCare standards
Configure & install approved equipment
Install & configure TechCare tool stack
Organize & secure the network environment
Create customer portal
Monitor the network 24x7x365
Patch & update the network equipment
Maintain network hardware and software
Provide monthly network health reports
Quarterly Business Review meetings
Communicate new services & technologies
"We Make IT Happen"
Hi-Tech's Managed Service Plan ensures:
Dedication to the prevention of data loss and other business technology disasters before they happen
24/7 access to remote & on-site server remediation services at a flat monthly rate
Fast and reliable IT solutions provided 24x7x365 for your business users
Give those hours wasted on IT problems back to your employees and create a lasting impression on your clients through superior technology services and customer care.
Contact us today to find out how Hi-Tech can help your business!